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Event Management: Event Guest Relations
Bidder Representative - Barrett-Jackson (Scottsdale, AZ)

Position Purpose:

Assists the manager of the department of bidder operations, including but not limited to; overseeing the entire bidder application process, collecting and reconciling bidder fees, as well as assigning bid limits per company policy.  Helps develop and produce all internal forms, assists in the development of company services to enhance bidder operations and the database, and maintains active correspondence with customers.  Trains, monitors and manages the performance of additional staffing such as Bidder Registration Representatives.

Key Responsibilities:  

  • Respond to bidder department telephone, e-mail and fax inquiries, providing immediate assistance and fulfilling all customer requests and resolving any issues that may arise in a professional, courteous, and timely manner.
  • Determine and maintain the numeric files of all registered bidders for each event as well as the bidder database in the company’s computer system.
  • Coordinate and assist in the assembly and mailing of credential packets to those bidders who registered early and to make sure each packet is completed and mailed out on a case-by-case basis.
  • Maintain strict confidentiality of customer information.
  • Maintain accurate files and documents of registered bidders in numeric “paddle” order, thereby providing the Cashiering Department with immediate access to files in order to expedite completion of sales(s) during and after live auctions and events.
  • Ensure proper complimentary bidder registration of consignors and previous buyers and the mailing of their bidder credentials.
  • During auction events, handle any and all issues/problems that may arise relating to the Bidder Department or the company in a professional, courteous manner so that the customer becomes a satisfied, repeat bidder/consignor.
  • Ensure that all documents and supplies needed for the auction are properly secured and packed for transport.
  • Work “front lines” of onsite bidder registration and be the first communication to address customer requests and/or concerns.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

  • Bachelor Degree or equivalent experience

  • Demonstrate knowledge of auctions and the bidder registration process.

  • Ability to maintain confidential information

  • Excellent customer relations, time management, training abilities, organization, and verbal and written communication skills are necessary

  • Ability to multi-task and interface with other departments and staff

  • Proficient with PC skill and including MS Office (Excel, Word, Outlook)

  • Willing to travel as needed

  • Ability to work non-traditional hours

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position pays $18.00/ per hour

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Administration/General Management: Receptionist/Switchboard
Guest Service Representative - Barrett-Jackson Auction Company (Scottsdale, AZ)

Position Purpose:

Works as the first point of contact on all incoming phone calls, screens incoming calls, answers general inquiries and appropriately transfers calls. Helps manager meter and delivers daily mail. Assist bidders, vendors, and marketing in general mailing, data entry as needed. Helps manager train and oversees temporary customer service representatives during auction. Assists with inventory of all office supplies.

Key Responsibilities:

  • Every morning logging in/out of appropriate groups and automated phone
  • system
  • Answering all incoming phone calls and routing them to the correct
  • department/person
  • Answering general information questions. Screening phone calls and taking/giving accurate messages
  • Sending, receiving and distributing faxes
  • Maintain database by entering and updating accurate customer information in
  • Auctioneer company softweare
  • Fulfilling information requests via mail, fax and e-mailing information
  • Meter outgoing daily mail with correct postage and make sure it gets to the
  • post office
  • Take care of any special postal requirements: i.e. registered mail, express
  • mail, Federal Express, UPS
  • Assist with mass mailings for all departments, including all bulk mail projects
  • Create and maintain (with other departments) an accurate mailing calendar
  • Inventory of supplies and ensuring adequate amounts of pertinent supplies at
  • all times (paper, envelopes, letterhead, staples,etc.)
  • Updating and distributing employee phone list
  • Works with marketing to update ad binders
  • Monitors phone traffic
  • Takes initiative to communicate with other managers regarding frequently
  • asked questions
  • Maintain a friendly, polite and professional attitude on all phone
  • conversations
  • Help manager train additional customer service representatives, including seasonal event staff on proper usage of phone system.  Supervise seasonal team during auction.
  • Put together GS manuals for seasonal staff
  • Oversees scheduling and cleanliness of the conference room
  • Assist other departments with special projects

This job description in no way states or implies that these are the only duties to be performed by this employee.  He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

Qualifications:

To perform this job successfully, an individual must be able to perform the essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

  • An overall knowledge of phones and phone systems a must
  • A comprehensive knowledge of postal requirements helpful
  • Ability to multi-task
  • Ability to remain calm in stressful environment; flexibility and willingness to learn new projects
  • Must be organized and use time efficiently
  • Proficient in Word, Excel and Outlook a requirement

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Technical Services: Network Administration/Services
IT Systems Administrator - Barrett-Jackson Auction Company (Scottsdale, AZ)

Position Purpose:

Responsible for construction, operation, teardown of all technical resources required for auction sites. Project leader to interact with telecommunication, data, and audio/video vendors to insure all technical requirements are met within the budget and time requirement. Determines infrastructure requirements and submits Purchase Orders for everything needed to support the project.  Creates drawings using Visio to reflect placement of Security cameras, Documentation cameras, AV rack, Auction Server with data and voice equipment, Routers, Firewalls, Switches, Cat5e Cable, Cat3 Cable, Fiber Cable, WiFi equipment, and all junction/patch panels. Packs, unpacks and inventories all Information Technology equipment stored in special road cases. Provide answers on technical issues to supervisors, vendors and fellow employees. To insure high reliability of installed systems, keeps up-to-date on the latest technologies.  Maintain internal systems and setup a standard maintenance schedule to be used while not at auction sites.

Key Responsibilities

Telecommunications Engineer

  • Program system for all Moves, Adds, and Changes as required.
  • Troubleshoot system problems and determine if outside help is required.
  • Provide Cabling from PBX to individual Phone, Fax, and/or Card Reader where needed.
  • Setup VoIP phones (SIP or H323) wherever needed. (local and remote)
  • Specify telecommunications requirements for auction sites, and place order for F1B (analog phone lines), T1 Channel Bank(s), and T1 PRI line(s).
  • Verify with vendor that all (feeds) are on time and are provided as specified.
  • Review monthly telecommunications billing for accuracy.
  • Report and coordinate repairs for telecommunications lines with vendor.
     

AV Engineer (Audio/Video)

  • Coordinate installation with Auction Site Supervisor.
  • Install block documentation camera system.
  • Meet with A/V vendor for needed Audio and Video interface requirements.
  • Operate Documentation equipment rack during Auction.
  • Make copies of documented audio and video as requested.

Cable Engineer (data, voice, audio, and video)

  • Install cable and Supervise helper(s) as needed to install cable.
  • Troubleshoot and repair cable as necessary.
  • Using test equipment, insure installed cable meets or exceeds manufactures specifications and that all connectors are good and installed correctly.
     

Special Equipment Operator (as needed)

  • Operate Forklift, Boom Lift, and Scissor Lift at auction site where needed.
  • Coordinate use with Auction Site Supervisor.
     

Network Engineer

  • Determine auction data requirements.
  • Verify with Vendor that all data equipment will be on schedule and set up as agreed on.
  • Place Auction Server Rack in designated location and hook up to power, data interfaces, and voice interfaces.
  • Install and maintain UPS systems on key systems as required
  • Place and hookup all switches at their designated locations.
  • Place and hookup all printers at their designated locations
  • Place and hookup all desktop computers and laptops.
  • Insure adequate equipment is on hand or a Purchase Order is submitted to insure the project is fully supported.
  • Assist other IT personnel as needed.

 

Systems Engineer

  • Manage DNS infrastructure for the entire Barrett-Jackson Network
  • Plan, modify, and redeploy Active Directory to better suit the dynamic nature of the Barrett-Jackson network.
  • Administer the network including account creation, revocation, group membership, building and maintaining group policy logically and consistently.
  • Support and maintain printers both local and network for all users.
  • Optimize equipment utilization.
  • Traverse and operate in a virtualized server environment which includes VMware and Citrix XenServer.
  • Utilize and maintain existing Veeam and Zerto backup and replication software packages.
  • Assist in the management of existing Exchange email infrastructure for multi-site access and ensure security through email. 
  • Assist in planning for and implementation of an upgraded, off-site Exchange infrastructure.
  • Document, and maintain documentation of the Barrett-Jackson network including passwords, serial numbers, IP addresses, and any other reference material that may be required to setup the auction or add additional users.
  • Assist in the management of current and new file server infrastructure.
  • Maintain Antivirus infrastructure.
  • Support implemented wireless network for any Barrett-Jackson location.

This job description in no way states or implies that these are the only duties to be performed by this employee.  He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Able to travel and be away up to one month is required.
  • Work overtime as needed
  • Work under tight time constraints in a high pressure environment during auction events.
  • Ability to work along with fellow employees, vendors and customers, and be a hands-on supervisor, self-starter, and project manager.

 

Education and/or Experience:

To perform this job successfully, qualified individuals must have a background and experience in cable structure and layout, including fiber, data (cat5e and cat6), analog cat3, video Siamese and coax cable as well as use of coax to cat5 converters. This person must be able to layout the entire infrastructure in an ever-changing environment and have a working knowledge of Visio. Successful candidate should have 3-10 years’ experience in at least two disciplines or more. They are Networking, Telecommunications, Audio Video, Project Management, and Cable Management. Past employment as an Information Technology Systems Engineer or employment history in at least two of the following disciplines:  Telecommunications Engineer, Network Engineer, Network Administrator, Cable Technician or AV Technician.

  • 5-7 years’ experience as a Systems Administrator or Engineer in a Microsoft Windows based environment
  • Associate degree or greater in an Information Technology related field
  • Proficiency with Active Directory, Exchange 2010, SQL Server, Windows (all versions), DNS, and DHCP.
  • Deep understanding of VMware.
  • Basic understanding of SAN infrastructure including HP 3PAR.
  • Familiarity with switching HP equipment, and Aruba Wireless infrastructure.
  • Application and desktop support requires a good understanding of Windows and an understanding of OS X will assist with interoperation issues.
  • Experience in cable structure and layout, including fiber, data (cat5e and cat6), analog cat3, video Siamese and coax cable as well as use of coax to cat5 converters.
  • Must be able to layout the entire infrastructure in an ever-changing environment and have a working knowledge of Visio
  • Successful candidate should have 3-10 years’ experience in at least two disciplines or more:  Networking, Telecommunications, Audio Video, Project Management, and Cable Management.
  • Past employment as an Information Technology Systems Engineer or employment history in at least two of the following disciplines:  Telecommunications Engineer, Network Engineer, Network Administrator, Cable Technician or AV Technician

Career schools also accepted. Certifications in any (IT) field would be a plus.

Physical Demands:

  •  ·Must be able to lift, carry and squat 50 pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Event Management: Event Guest Relations
Temporary Auction Event Positions Available - Barrett-Jackson Auction Company (Scottsdale, AZ)

Barrett-Jackson is always looking for help at their four auctions around the country! Please submit your resume if you live in the vacinity of the auctions. Positions we hire for:

- Drivers

-Security

- Bidder/Office Registration

- Guest Services Greeters

-Call Center

- Event Labor Operations

- Sponsorship Move in/out

- Brand Ambassadors

These are event only based positions. Please inquire!

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Apply for Future Notification Only: Future Notification
Apply for Future Notification - Live Event Job Board (Various Locations, US)

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